How do I book a group in a hotel? – InteleTravel

1. Request to speak to either the Director of Sales/Group Manager or the General Manager at the hotel.

2. Identify yourself as an agent of InteleTravel with IATA (10548020), ask if the hotel requires a W9 or Invoice for commission payout, or both.

3. If a W9 is requested, use the W-9 Request ticket type and submit the request through the portal by accessing your InteleHelp hub through the Help tab in your agent back office.

4. If an Invoice is requested, please follow the guidelines and submit the process through the portal by accessing your InteleHelp hub through the Help tab in your agent back office. Select ‘Submit a Ticket’ in the top right corner and select ‘Invoice Request Booking’ under the request type dropdown. Be sure to enter all the information on the invoice request form and be sure the information entered is accurate and has the necessary back-up details. Once an invoice is requested, an InteleTravel Commission team member can forward the invoice to the Partner and your commission will be able to be paid.

5. Find out from the hotel when the commission is paid to the agency, and if payment will come by check, wire, or invoice.

6. Advise your hotel that this contract must show Group Pricing.

7. Advise the expected date of arrival and departure from the hotel & amount or rooms and room categories.

8. Advise hotel of our contract requirements as listed below:

· Agency Name: InteleTravel & IATA # 10548020

· Agency Address – 1625 S. Congress Avenue - Suite 100, Delray Beach, FL 33445

· Commissionable Rates

· Commission Percentage

· Contact: YOU(AGENT) & Your email address

· Signature Page: Dual Signature - Cheryl Lynn Pellegrino (Director of Groups) and the Agent (your full name), if only 1 signature permitted, then it must have Cheryl’s Name & Title for approval & signature.

9. Have the hotel send you a draft of the contract to your email.

10. Once you review the contract for accuracy and payment deadlines, forward the draft of the contract to the Groups Team at groups@inteletravel.com for approval and signature.

11. Please remember to request the final rooming list/pick up list from the hotel after the reservation window has closed. This will ensure if an invoice is needed, the invoice is submitted properly and there is no delay in your commission payout.

12. Please note Group Contract cannot have any Cancellation & Attrition Terms & Conditions.